Go to Preferences and set your city, timezone, and email address. Once saved, you'll receive your first briefing the next morning at 7am in your local timezone.

Make sure to also set your business profile (venue type, dayparts, and features) so the guest impact language is tailored to your operation.

Emails are sent at 7am in your configured timezone — Eastern, Central, Mountain, or Pacific. You can update your timezone anytime in Preferences.

Delivery usually takes a minute or two after the send time depending on your email provider.

Your business profile tells GuestFlow what kind of operation you run so the guest impact language is relevant to you. Set:

• Venue type — full service, QSR, bar/lounge, hotel F&B
• Dayparts — which meals you serve (breakfast, lunch, dinner, late night)
• Features — outdoor seating, takeout, delivery, private events

For example, if you have outdoor seating checked, the email will mention patio impact when weather is a factor. If you don't, it won't.

🟢 HIGH — Weather conditions are favorable or neutral. No significant deterrents to guest arrivals. Plan for normal-to-strong traffic.

🟡 MIXED — Some weather factors may affect traffic, but the picture isn't clear-cut. Expect uneven counts — could go either way.

🔴 LOW — Significant weather deterrents are present. Guests are likely to stay home, cancel reservations, or avoid travel. Consider adjusting staffing.

The 2-Day Outlook gives you tomorrow and the day after — so you can plan staffing, specials, and prep decisions a day or two ahead rather than reacting that morning.

If tomorrow shows LOW, you might want to let staff know in advance, adjust your ordering, or plan a slow-day promotion.

The signal reflects guest traffic potential, not raw weather severity. A sunny 95°F day in July can still be HIGH because heat is normal for that time of year and people are accustomed to it. A mild 50°F rainy Tuesday might be LOW because wet cold weather tends to suppress lunch traffic specifically.

The AI considers time of year, day of week context from the forecast, and the specific conditions together — not just temperature or precipitation alone.

That's the guest impact assessment — a plain-English translation of how the weather conditions are likely to affect your specific operation. It takes into account your venue type, dayparts, and any features you've enabled in your business profile.

This is the most actionable part of the email — it tells you what to actually do or watch for today.

Individual location email — sent to each location's GM or manager. Contains today's full briefing and 2-day outlook for that specific city.

Region digest — sent to a regional director. Contains a signal summary for all locations in that region, outlier alerts for any LOW locations, and a 2-day grid across all locations.

Company overview — sent to company leadership. Shows company-wide signal counts, a region-by-region breakdown, and a full 3-day outlook for every location. Each location row links to a full detail briefing page.

That opens a full location briefing page for that specific location — showing today's complete summary, guest impact, and 2-day outlook in a clean branded format.

The link is valid for 24 hours after the email was sent. After that it expires and you'd need to look up the location in the app directly.

Enterprise configuration is managed by your GuestFlow account administrator through the admin panel. Contact your account admin or reach out to us at support@guestflowweather.com to add, remove, or update locations.

Go to Preferences and update your city or email. Changes take effect the next morning — your next email will go to the new address and location.

You can always look up any past date in the app — search your city and select the date to see what the weather was and how it affected guest traffic.

If you're consistently not receiving emails, check your spam folder and add noreply@guestflowweather.com to your contacts. If the issue persists, contact us.

Visit the Preferences page and click "Manage Subscription" to access your billing portal, where you can update payment info, change your plan, or cancel.

Cancellation takes effect at the end of your current billing period. You'll continue receiving emails until then.